Mobile and smartphones break in many ways. We believe that once a phone is broken that it's not possible to recover the data from it. This is not true, skilled phone data recovery organisations like England's Data Clinic (see http://www.dataclinic.co.uk/data-recovery-from-mobile-devices-phones-tablets-etc/) can get the data back from almost any type of damaged or broken phone.
No Power To Phone
Samsung s2 mobile phone.
No power. Screen slight crack. Need photos videos. Phone numbers recovered.
This shouldn't be too difficult a problem to recover the data from. To me it suggests that the cracked screen has interfered with the phone's circuitry and is preventing it from switching on. Replacement of the cracked screen with a new one and a general clean inside the phone to remove and unseen debris should result in this phone working perfectly again.
Phone Stuck in Boot Loop
I have an LG G4 which appears to be stuck in a boot loop. I cannot access recovery and it does not stay on long enough to be able to access it via a computer. While the phone is still under warranty and I can get it replaced, I do not want to lose the large amount of pictures and videos stored on the device. I am keen to locate someone that would be able to recover the photo's and videos from the phone before it goes off to be replaced by LG. The only catch is that the data recovery will need to done without unscrewing the back of the phone to access its motherboard as this will void the warranty and result in me not being able to replace it. Is this something you are able to help with?
I live in Reading and so can pop into local IT provider "Its Gone Funny" if necessary, but ideally would like to know whether its possible.
You don't disclose how your G4 phone got into a boot loop, was it after a software update perhaps or did the phone run out of battery mid operation? Getting the data back from phones that are stuck in boot loops is possible, often by bypassing the operating system (and therefore the boot loop) and reading the information straight off the memory chips. This is a highly skilled task however and should not be left the the unskilled staff in your high street mobile phone repair shop. Instead look for a competent data recovery company, they will be able to assist.
Sony Xperia Dead Battery
I have an unresponsive Sony Xperia T mobile phone which I think has had the battery shorted with all possible hopes to switch it back on gone. If I have the phone, with a dead battery, is there still the possibility to recover files previously saved on the internal memory via some sort of chip off process? I'm based in the city of London only 5 minutes from Bank which would be easiest Data Clinic office to get too. Just preliminary inquiry at the moment to check viability.