Western Digital (or 'WD') are makers of popular hard drives, such as the My Passport and My Book. Quite often WD drives will fail with some sort of device error. We were wondering what the device error messages actually mean, so we asked USB Enclosure. Was making clicking noise this has since stopped but windows doesn't recognize it and asks for it to be formatted, cancel button clicked each time this question appears. We are based at the ICC broadstreet, Birmingham, as are Data Clinic, in the Quayside Tower.
Dropped onto floor and now the connection point is loose – I think it has come off the motherboard. Is there anyway it can be repaired as it contains all my teaching resources from the last 18 years.
Any help would be greatly appreciated.
I have a WD "My Passport" external hardrive. Bought it around 2011 to use mostly for backing up media files for BBC Birmingham. Today when I tried to access the drive, it told me the drive is not accessible and I have seen each of these error messages: "The request could not be performed because of an I/O device error". and "The request failed due to a fatal device hardware error"
I use a WD My passport Ultra to store family photos and videos. The drive has stopped being recognised by my Mac mini and I can hear a clicking noise when it is turned on. How much would it cost to recover this data? Is this transferred to a new external hard drive?
I've got a western digital external drive that doesn't seem to start any more. The green ring flashes every second but there's no noise from the drive and it doesnt connect to my laptop. Can you give me a call to discuss?
I am looking to recover the data on a WD HDD which crashed after limited physical trauma and is inaccessible at present.