Seagate and Drevo Data Recovery

Here are a couple of data recovery enquiries I received about the feasibility of getting the files back from Seagate and Drevo hard drives that are no longer showing up.

I have a samsung M3 Portable hard drive (now Seagate) which has just stopped working. When you plug it in with the USB it very quietly makes a repetitive tonal sound that is internal to the device and sounds like it isn’t able to work – almost like when a CD skips, but not quite. It usually hums as soon as you plug it in, but it sounds unable to. The light on the device, however, does come on. The drive does not show up where it usually does on my laptop, although the laptop knows the USB is connected. I’m sure it’s a problem with the drive and not my laptop, as I’ve tried it on 2 different laptops. It is a personal drive (not work related) so it’s not essential I recover the files on it, but I would really like to, as there are photos and so forth on it. Any hope?

My Drevo X1 Pro SATA III 256gb SSD hard drive has failed. I'd had problems with my MacBook Pro previously, where it couldn't connect to my old HDD. Replaced it with an SSD, still couldn't connect. Replaced the hard drive cable, which solved the problem. All working fine until one day out of the blue I had the same issue again. The MacBook couldn't find the SSD or boot up etc. Initially thought it was the same problem, ordered a new hard drive cable, but that didn't fix the problem. Took it to the campus IT shop, they ran some tests, came to the conclusion that the hard drive was faulty, as he couldn't connect to it from his systems either. His comments on the invoice were as follows: "Cannot pick up SSD hard disk. Tested hard disk in a another PC – also not picked up either in bios or macdrive diagnostic software. Tested the cable with known good Mac hard disk – ok. Conclusion – faulty Drevo SSD hard disk." He also said that it looked like whatever connectors there were in there, that they could be faulty.

My comment: Until I've taken a good look at each drive to discover what's wrong, I'm not able to say if I can recover the files. From the symptoms above, I', hopeful that I can get the drives showing up again and retrieve the files, but I really do need to diagnose them first

Help required with phone!

I lost text messages from my Android device(Samsung Gt s7262) can I recover my data

I left my HTC one out in the rain and it wont turn on, I have a lot of photos I would like back, can you help? I don't mind if the phone is destroyed in the process but the family photos are irreplaceable.

My wife's iphone 6s has been through the washing machine, is there anyway you can obtain the photos and what sort of costs is this?

My samsung s4 screen is smashed. I just want the photos and videos from the phone. are you able to do this and how much will it cost?

Our old iPhone is 'disabled-connect to iTunes'
iCloud is showing backed up from Feb 2015 onwards but it's our daughters baby pictures 2yr prior to that we are so desperate to retrieve.
The iPhone was never backed up with iCloud / synced to a device so all our photos are locked in this phone that we can't get into.

I have damaged my phone by dropping it in a water. Is there a chance to recover data, especially photos from device without mechanical opening it.

My iPhone 5 does not turn on and does not charge anymore. I would like to recover data from the phone (only interested in Contacts and Photos).

I have a phone which will no longer turn on (not battery or charge port issue) and I desperately need to retrieve one photo in particular from the internal memory. It is a Sony Xperia – please help!

I want accidentally deleted texts messages from August 2016 -beginning September retrieved for court evidence. Can you do this? If so How much will this cost please? I have an apple iPhone 6

OnePlus 5 smartphone has been salt-water damaged and won't boot, what should the price be to recover the photos/videos from it?

My phone had water damage. I sent it to a friend who is apparently a phone technician and explained that my pictures on there are very important to me and I need them. He has had the phone for 3 months now and I have just received the following message with details on what he has done and why he can't fix it….
'Phone came in water damaged and wouldn't turn on, had short on speaker amp ic, also fried tristar and Tigris. Reballed speaker ic and replaced tristar and Tigris. Phone then fully working again, sent back. A day later the main audio ic failed. The phone was sent back to me (still working), given the go ahead to change the audio ic, warned of possible cpu damage. Changed the audio ic, this caused the backlight ic on the other side of the board to short because of underfill / solder expansion. Phone would detect through iTunes but no display or bl. Pads pulled on backlight ic because of underfill removal. Was told that the data on the phone wasn't backed up when returned the first time before being sent for more work. Tried connecting to iTunes to do a backup but code required on the phone, tried using an external backlight with just the Lcd panel connected but nothing still displayed on the phone. Replaced chestnut Lcd driver, now phone will pull current from the charger but no longer detected in iTunes. Removed chestnut and still nothing in iTunes, suspect cpu damage.


Smartphone Data Recovery (iPhone and Android)

New Phone Data Recovery Service
Data Recovery Tips (http://data-recovery-tips.co.uk/), the UK data recovery service has recently started to provide phone data recovery in addition to hard drive recovery.

Having used this service provider before and had good results I will now also be sending broken phones I receive to have their data extracted to them.

A recent number of phone recovery enquiries are reprinted below: in each case Data Recovery Tips have a service to retrieve the data. Alternative service providers are recommended at http://blogs.rediff.com/data-recovery/.
Iphone 6s got dropped in water, was put in rice. It did not turn on, attempted screen replacement. The screen came on but was extremely dim until last night and screen stopped coming on. Need backup of all data.

  • I need to retrieve a number from Feb 25th of this year on an Iphone. It is not left on the call history log, since Iphone only stores the last 100 calls which means about a month back in time. Can you help me retrieve it?
    I have heard about your services all the way to Sweden and that is why I am going to London next week to have this phone number recovered.
    Therefore, I will show up on Wednesday morning on June 8th and am leaving for Stockholm on Friday morning June 10th at 6.30 AM.
    Therefore, I would like to kindly ask if I could collect my USB stick with the lost phone number on Thursday June 9th, before you close at 6 PM. I definitely need this number with me on my flight back, perhaps you could make an exception and wonder how much that costs extra? Money is not an issue. I have to get the data recovered before I leave.
    Please, call me as soon as possible to make an appointment on Wednesday, in order for you to be able to retrieve the phone number before my departure.
  • Phone was dropped in toilet by my son and was in there for a minute while turned on. I took it out and turned it off. About 10 minutes later the battery seemed to get really hot. Later that day I put it in one of those drying bags with drying crystals after opening it up and taking screen off. I left it in there 5 days. Now it have tried to turn it on but it is dead. I need to recover about 32gb of info which is mostly photos and videos. I live in Herts and work in London.
  • I have a samsung s7 edge that fails to boot. I have contact and messages that I would like recovered from the phone, is this something you can help with?
  • My Samsung Galaxy S3 Mini was recently infected with a virus. I had to perform a systent restore and wipe the phone in order to be able to use it again. The problem was that after the restore I realised that I had not backed up my data and as a result lost all my pictures. I am aware that it is possible to retrieve data after a system restore. Would it be possible for you to retrieve my data from my phone.