London Data Recovery

Recently I've been experiencing a particularly difficult problem with my desktop hard drive. It has failed and i need the data extracting from it. As I'm located in streatham hill, london I've sent it to Datlab data recovery London branch.

External 1TB Seagate Hard Drive not being recognised by MacBook. Faint beeping on plugging in but drive not starting up. This contains around 800GB of very sentimental photos & videos,which are not backed up. Based in London and can travel so can you look at the drive?

I have many important documents and family photos stored on a Samsung external hard drive. I have never had any problem writing to this drive or reading from it until recently when my laptop and other computers I have tried have failed to recognise it completely when connected via USB. I need to recover as much data from it as possible and am 5 miles south of London.

I have a Seagate Expansion drive that has been dropped and no longer connects to my PC. What would be the cost to recover the data if it is possible.

I was hoping to obtain a quote for the retrieval of data from a Seagate external hard drive. When connected to a laptop the hard drive connection was severed when the hard drive fell off a desk. The 'safely remove hardware' procedure not been completed. After this, the hard drive is no longer recognised by any computer which I have tried the drive in. The computer is aware there is a connection, but it is never possible to open the drive. I have tried uninstalling and reinstalling the drivers for the hard drive but this hasn't worked. I would be grateful if you could indicate the likely cost of retrieving the files from the drive?

I travel frequently and after my most recent trip my external hard drive ( model: https://www.amazon.co.uk/dp/B00FP50JAG?tag=ps-uk-seagate-01-21) cannot be read. It powers on, I can hear noises coming from it yet it doesn't seem to be recognized by my PC. Questions: 1) How much would the service cost? 2) What timeline can I expect? 3) Can you pick up the HDD from my business or do I have to personally deliver it?

Hard drive failure on a Seagate 500gb SATA Drive not detectable by external reader or laptop. Looking for quote at this stage – data lost is personal baby photos, and its the HR director for the company!

Hard Drive Recovery in Liverpool

In this post I've combined together several enquiries for data recovery services from customers in or around the Liverpool area. I'm including Chester here too.

Solid State Drive Won't boot. I want to take some files from it, There are just a few files I need from it importantly that are irreplaceable. My mobile worstation is a m6800 and it says drive doesn't install, check cables.

My 2TB Seagate Backup Plus with not show the drive and the data. Makes beeping sound if ear is placed close to hard drive. Please email as currently working in Liverpool and can't get to a phone because of the type of work I'm doing. If it helps, I live in Aintree and I know there is a local data recovery business in Horton House Liverpool, just behind Exchange Flags.

Hard drive keeps clicking. The computer is recognising it but you cant access the data. Light keeps flashing on the drive. Drive is a WD my passport ultra. I have a fair amount of money to spend on getting this data recovered, so I'm looking to get the recovery done. I don't want to have to take out a second mortgage to get the recovery done thou! Ps I'm near Wallasey, Liverpool.

I have a CCTV system, I want the recover the videos thats been overwrite and gone, and I cant review them anymore

Western digital external USB 3 drive with one PCB for both the drive and adapter (external drives usually gave separate pcb for drive and another one connecting sata to USB) Drive gets power, but is not being recognised by Windows, Mac or Linux. I have a computer system that runs my mortgage advisor / brokering business. I don't know about what costs you charge, but if you are perhaps moving house or require mortgage brokering services perhaps we can have a chat and come to some arrangement.

Macpro disk structure not reading

My portable hard drive seems to have stopped working with any of my devices. Makes a clicking noise and then disconnects itself. It has a lot of photos and music stored on it and no other back up.

There is a physical fault on my laptop hard drive (according to the guy in my local computer shop) I would need data recovery of photos/videos and word documents. If that is possible can you give me a price quote and timeframe for the service.

I own a very old Macpro desktop, circa 2006. This Macpro contains equally old 500GB Seagate hard disks. Model name Barracuda 7200.9 (let me know if any further info regarding the disk itself would be helpful). On this disk I had a windows partition installed via bootcamp. After more than 10 years of mostly faithful service this hard disk finally seems to have died. I can no longer boot the windows partition from the disk, and when I boot into Mac OS I can no longer even see the disk being detected by disk utility or system information apps. Even if the hard disk is dead, there is still data on the disk that I would like to recover. I wanted to come to you to see if this was possible, and if so, if you could give me a quote for recovery from such a disk. Let me know if I can provide any further info.

I wanted to see if my data can be recovered. My OS crashed and I couldn't access my HDD. I tried to boot up Ubuntu to access the files (was previously on Windows 10), but in doing this I accidentally formatted one of the partitions from NFTS to ext4. I can't access the files and want to know if this can be recovered. How much will this cost and what is the lead time?

I was copying some files and suddenly the external hard drive froze. I just unplugged it without stopping it properly and now I cannot access my files anymore. It says: F is not accessible. The disk structure is corrupted and unreadable. I cannot remember dropping the device or causing any other physical damage.

Barry says: Disk structuring problems can be simple or difficult to sort out - it depends on the problem. Whether the data is recoverable or not also depends on the problem. Usually Windows machines are easier to work on than Apple ones because of the way the filesystem works. You can contact me direct or try an independent expert like Data Recovery Tips (UK).


Trying to Recover Data

I am looking for a price to recover data from an WD My Passport external 1TB hard drive. The drive is clicking so and will not respond. All of a sudden my WD passport wouldn't mount. It wasn't dropped or knocked or anything. I have tried on several comps and with different usb cables in different ports. Disk utility sees it, but it's greyed out and it can't restore it. I ran disk warrior and it failed. Please help! I have to finish a client film on there by Friday!

There was a power cut in our local London area. After I switched my PC back on, I noticed that a large folder and all it's subfolders was now missing from the 'pictures' folder in My PC. This folder contained thousands of image and video files, totalling around 500GB or more. I've used some basic file recovery software that has found most of the image files, but the video files have all come back corrupt.

I have a western digital external hard drive with suspected impact damage. I cannot access or recover any data. Please advise on the cost and procedure of your repair service.

Hardrive was struck against a wooden table. Cracked outercasing but still in tact. when attempting to power up it just powers up then clicks and ceases. Then repeats. No detection thru laptop USB.

External hard drive has stopped working completely. It whirrs briefly into life but then beeps a lot and the motor stops. I have replaced the SATA connection but that has made no difference. Just need to recover data off the drive if possible.

Can not acces the drive. I think is due the drive has been droped , unfortunately. My external hard drive was working yesterday today I couldn't access it. The drive it showing up on the computer but it wont allow access. Could I have someone call me regarding this as all my London dissertation/ university work is on it?

The desktop computer was running a software that was writing files to the hard drive (D). When I came back to the computer the monitor was black and it was not responding and there was no weird noises. I restarted it using the button. When it started the drive (D) was not listed in the explorer, disk manager or device manager. I could not tell if there was any noises from the hard drive or not, but I think it was silent. I have now removed the drive from the computer. OS: windows 7 Hard Drive: 2TB Seagate Barracuda 7200rpm SATA 6Gbit/s PS. I would prefer if we could discuss on email and not phone. Then I could call Data Clinic if I think it is necessary.

Recover Data From Phones

Here's the latest rundown of the top 5 phone problems requiring data recovery in the UK. Having experienced data loss from phones myself I recommend you contact Data Clinic's phone recovery service to advice and assistance.

My client have TESCO HUDEL 2 tablet and he lost all his data..like he did factory reset, he need all the photo and videos, please let me know if is possible and how much with time frame pls..

Purchased a Cubot rainbow mobile phone at xmas as a present for a parent wo has forgotten the password and gmail account linked to phone. Did a hard reset but google wants to verify but can not because SIM card has been deactivated and she can not remeber email address. Would like to revert phone back so I can set it up properly

I have a mobile phone It is a Samsung s6 and was unfortunately water damaged I sent it to a company who said they can mend water damaged phones but unfortunately the mother board had been damaged by the water, is there anyway you able to remove the harddrive from the phone and recover all my photos from the device and put them onto a disc or anything.

My Samsung Galaxy S4 Mobile does not boot up and remains stuck on the logo screen. I want to recover the data such as photos, videos etc. before a factory reset.

Broken iPhone and Samsung phones.data recovery,photos etc I'm wondering if you can help me. I've lost all my photos from my phone's (Lenovo A916) internal memory. I don't know how it happened. Please let me know if recovery of them is possible. I didn't have any back up. Looking forward to hear from you

On my mobile I have an app called xender, which I used to transfer a photo to my friends phone. I deleted the photo around the same time that I had sent it which was in February 2016. The xender app shows that I have sent the photo but I cannot click on it to see it. Is there a way I can recover the photo or is it unrecoverable because I have taken countless other photos since that time.

I have a Sony Z3 and I have some pictures that have gone missing, I've used a program on the computer and I can see the files are there but I'm not able to retrieve them. Would you be able to do this? What would the cost be? Thank you.

London Recovery Recommendations

All files suddenly disappeared from external hard drive and I didn't delete them. How much would it cost to recover them in the London area?

I think my daughter removed the drive without safely ejecting it. Now when it is plugged in it just requests to be formatted. It is now not recognisable on my MacBook Pro either. I use it to back up my main HP Windows PC but I have before been able to access files when plugging it into my MacBook. The hard drive is an Hitachi 1TB XL1000. In London and have used the excellent services of http://londondatarecovery.pen.io/ before.

Wd My passport Ultra 1TB, hello I've been backing things up from our iMac and the lights are on, the disc is making a noise but its not recognised on my iMac, it is recognised in disk utility, I've tried disc utility and it says unrepairable, one minute then the partition map appears to be okay, can you help ?

My iPhone 5S is stuck in recovery mode. It was water damaged (I jumped in a canal to save a dog!) so I stuck in rice to try and save it. This worked but the home button is no longer functional. And since the iOS update you cannot swipe to enter your passcode. Therefore I turned it off as this forces a pin entry. However when I turned back on it was in recovery mode and has been since. I am not concerned about saving the phone itself, I had actually purchased a new one prior to the canal incident, but I do really want to rescue the photos which irritatingly don't appear in my iCloud photo library. In the last 24 hours the iPhone will charge off my Mac but is no longer recognised as a device.

CCTV / LaCie RAID / Laptop Data Questions

3 questions in this post from visitors to the Data Clinic web site.

Question: I need a recording on my CCTV that has been overwritten, it will vindcate someone in a police case. Is this possible ??? Please I need this ASAP and am located in Sheffield.

Answer: I'm sorry for you as it is not possible to recover information from a CCTV system where the data has been overwritten.

Question: I have the 5BIG Lacie Raid (30TB Thunderbolt 2 version) and switching it on today it now gives me "Error code -36" in Finder when copying or writing to the drive and when I open Premiere Projects it says "Files damaged or corrupt". Could you please let me know if this is fixable either remotely or should I bring it in to your London data recovery location? FYI all 5 lights on the ride drives are blue and functioning!

Answer: Yes thanks for your enquiry you've probably got bad sectors on one or more of the hard drives that can't be read correctly. This can lead to files becoming damaged or corrupted and also greatly increase the response time of the unit. As you are in London I recommend that you take the RAID into Data Clinic's offices on Lombard Street (next the the Bank tube station)

Question: My old laptop has been left for a couple of years and no longer switches on.

However I have loads of files on there – photos, videos, work etc that I would love to retrieve. Is there anyway that this could be removed from the device? I don't really need the laptop but I would love the pictures in particular, can I call in ? I'm in Northampton.

Answer: Thank you for your question. My first recommendation is that we understand what the problem with your laptop is. If the only thing wrong with it is that it won't switch on then you don't need a hard drive recovery company. You can extract the data yourself. My advice is to get in touch with the people at the Data Recovery Advice web site who will be able to guide you through the steps necessary to retrieve your data.

Thanks for reading! - see you next time.

Questions about Data Loss

Here are a number of enquiries I've recently dealt with from people with either broken hard drives or unresponsive phones who never took at backup (tut tut) and now need their data extracting from their broken device. I successfully fixed 2 of the faults myself, the others ones that I couldn't do were expertly recovered by the techs at Data Clinic - in London, Manchester, Leeds and Sheffield.
  • Is there any way to retrieve photographs taken on Iphone 5 during 2015/16 but were deleted on 11 June 2016? No itunes or Icloud back up was made – the photographs were just kept on the phone. I have rung Apple and they have confirmed it is not possible to retrieve once deleted and it does say on the mobile phone on the deleted photos page that after so many days the photos are deleted permanently.
  • NAS hardware failure (Iomega). Lenovo, who now own the Iomega company, advise me that it is a hardware failure and to contact a data recovery firm. This is not time sensitive, nor is it important documents… it is pure sentimental. Photo's, music, website documents, etc, etc. 
  • I HAVE NOKIA MODEL rm-1012 is it possible to get the deleted messages from the phone please if so how much as they appear to be in memory as showing deleted, I have found on net a code to put in but it comes up do you wish to restore it would this do it ? 
  • I'm looking to buy Western Digital WD10EZEX-08Y20A0 hard drives. Do you have any for sale? If so, how many? Dropped hard drive. When plugged in after it Initially mounted but then stopped (linux os). Now doesn't show in linux, Windows finds the drive but cannot access files. Mechanical sounds, drive sounds like it spins up when powered but then goes to a constant mechanical clicking sound.

If you've lost access to your data please get in touch - if I can't help I can always get you a special discount rate with Data Clinic !

Of Hard Disks and Mobile Phones

I've been told by a mobile repair company that my Samsung Galaxy Note 3 is water damaged and beyond repair. Although I am pretty sure it hasn't been submerged in liquid at any point they say this may be from condensation from the shower. The phones screen is blank and sometimes you can see a faint green line at the top of the screen. It vibrates when you turn it on and the touch buttons light up. There is a security code on the phone so when i attempted to extract the files myself using my laptop I was not able to because of this. I wish to retrieve the photos, videos, contacts and messages from the device.

My passcode is no longer working on my iphone 6 after update, my touch ID was working. I foolishly restarted the phone hoping it would fix itself but then it only accepts passcode after restart.
Please help me recover my photos and videos as they are the most important thing on my phone that I do not want to lose.

I have dropped my laptop (lenovo) and it crashed. It started making a strange noise and now when I try to switch it on it makes the strange noise and doesn't do anything but loading the starting page. I had a similar problem with an old laptop and I have been told it was the hard drive.
As I have important files saved in the laptop therefore I was wondering if it is possible to recover data (or at least a list of the data contained). I have an exam next week and a paper is saved there, therefore it is an urgent matter. Please let me know what you think

After resetting my password, all the data on my iPhone 5s was deleted, all photos, videos, etc. I need to know if it's possible to recover it and how much would it cost?

Sony Xperia Z will not charge and has run out of battery. I have some contacts and photos on there which I would like to recover. How much will this cost and how long will it take?

HELP – My Tesco DVD-R disc has stopped working. It was fine until I tried to transfer a video onto it from my lap top. The disc won't play in the DVD player either. We have several years of photos on this disc and wondered if it was possible to recover them and how much would it cost.

I have a Seagate slimline 1TB external hard drive that has stopped working and I would like to recover what is on it. Can you help and if so what will the cost be?

External 1TB drive Verbatim (Samsung) which was dropped and now will not spin. Power to device is working however when connected it is clear (and audible) that disk will not spin.

Have a Seagate 500gb external HDD which stopped being recognised by the PC. It kept beeping and doesn't sound like its reading.

My zenphone 5 battery damaged and toch also damaged…so how i will recover my photo and video from it???

Qote of how much to recover pictures and videos from a broken iPhone 6s, broken by being dropped in a swimming pool.

Had a power outage and loss of power to my computer appears to have killed the hard disk. It;s 2.5" mechanical laptop, 500Gb, 5400. How much would recovery be at lombard street branch?

I want to recovered all data documents and picture from my failed hard disc, and how much cost and if you can do

I have a USB Memory stick which was knocked. I sent it to a company to have a look at the usb and they sent it back with the chip disconnected from the borad, is it still repairable if so how much would it cost?

The hard drive on my Apple MacBook Pro has failed. After taking it to the Apple Store they advised me to take it to data recovery before they install a new one.

I emailed about a portable hard drive that I need the data recovered from. It is a seagate device. Please can someone call me back.